Privacy Policy

Extincêndios is committed to protecting the privacy and personal data of its customers and users of the website, so it has developed and adopted this policy. This Privacy Policy helps you understand how Extincêndios collects, treats and protects your personal data when you visit our websites and when you use our products and services. Extincêndios adopts the best organizational and technical practices in preserving the confidentiality, integrity and availability of personal data it collects and processes in strict compliance with and compliance with applicable law. By making your personal data available to Extincêndios, you consent to the collection, processing and disclosure thereof in accordance with this Privacy Policy and the rules and principles contained in the Terms and Conditions of the contracts of the products and services provided.

If you have any questions about this policy or how Extincêndios collects and processes your personal data, you can send your questions via email to info@extincendios.pt or by letter to Extincêndios S.A., Estrada Nacional 8, nº54 – Ramalhal, 2565-646 Torres Vedras.

Extincêndios reserves the right, at any time, to adjust or revise this policy, and the adjustments or revisions are duly communicated and disclosed on the company's website.

WHAT IS PERSONAL DATA

Personal Data means any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person (data subject).

A person who can be identified directly or indirectly, in particular by reference to an identification number or other specific elements of his physical, physiological, psychological, economic, cultural or social identity, shall be considered identifiable.

WHO IS RESPONSIBLE FOR THE COLLECTION AND PROCESSING OF PERSONAL DATA

The person responsible for the collection and processing of personal data is Extincêndios, in the figure of the following organization and based in:

Golden Spore Knights Street, 15 b, 2560-668 Torres Vedras

WHAT DATA IS COLLECTED

Personal data collected by Extincêndios is limited to the name, address, NIF, telephone number and email, but other data necessary for the provision of products or services may be collected.

WHAT IS THE PURPOSE OF COLLECTING PERSONAL DATA

The personal data collected are primarily intended for contractual management (customer identification, billing and collection), the provision of services and the communication of changes to the products and services of our commercial catalog, but may also be used in the dissemination of new products and services of Extincêndios and news about the company, through the sending of Newsletters, Email Marketing, SMS Marketing and in the conduct of evaluation surveys and legally mandatory information actions.

WHAT IS THE PERIOD OF RETENTION OF PERSONAL DATA

Personal data are kept only for the period of time necessary for (i) the provision of the service, (ii) the fulfilment of extincêndios' legal obligations, (iii) the pursuit of the purposes of the collection or processing or (iv) for the fulfilment of the obligations arising from the exercise of the rights of the data subjects.

After the data subject provides consent to the collection and management of the data, Extincêndios will keep the data in its possession for a period of 7 (seven) years. At the end of this period you will ask the data subject for new consent or, in other cases, the data may be destroyed. Regarding data related to invoicing and tax obligations, a period of maintenance of this data of 10 (ten) years is considered, which may be changed in accordance with the provisions of Article 52(1) of Decree-Law No. 102/2008, of June 20.

HOW WE COLLECT YOUR PERSONAL DATA

We will collect your personal data through the forms on the website but also through the website and the communication it makes with your equipment and email messages you send us.

Your personal data is collected as follows: (i) through your subscription to the newsletter, (ii) through your browser, (iii) through cookies, (iv) IP address, (v) through your User data and, by (vi) Customer Opening Forms or updating customer data, collected by commercial Extincêndios with the Client.

Extincêndios is committed to treating your data in accordance with the law and legitimately. Extincêndios will not sell, rent or share your personal data with third parties, except in the cases clearly identified in this Privacy Policy.

RIGHT OF ACCESS, CORRECTION, OPPOSITION AND ELIMINATION OF PERSONAL DATA

In accordance with applicable law, you are guaranteed, as data subject, the right, at any time, to (i) access your personal data, (ii) request its rectification or addition, (iii) to owe the processing of the data, except those strictly necessary for the provision of the service and/or (iv) request the portability of the data, (v) to request the deletion of your data for marketing or telemarketing purposes or inclusion in subscriber lists and information services.

You may require any of the above actions by sending an email to:

info@extincendios.pt

or by letter addressed to:

Extfires, S.A.

National Road 8 nº54 – Ramalhal

2565-646 Torres Vedras.

If you request the deletion of some of your personal data or its entirety, some of the services requested may not be provided to you, and Extincêndios will retain the personal data necessary to comply with your legal obligations.

MARKETING AND TELEMARKETING

To inform you about new products and services, Extincêndios may use the following methods: Mail, fax, insertion of information in your invoice, telephone, email, SMS, or any other electronic communications service, if you have given your explicit consent.

However, you have the right to revoke your consent at any time by sending an email to:

info@extincendios.pt

or by letter addressed to:

Extfires, S.A.

National Road 8 nº54 – Ramalhal

2565-646 Torres Vedras.

SECURITY OF PERSONAL DATA

Ensuring the confidentiality, integrity and availability of Customer data is a commitment that Extincêndios assumes to all its Customers.

In this sense, the company follows the best practices of information security management, requires its employees to strictly comply with the strict standards it has defined on this matter, has implemented various physical and logical security controls and imposes on its partners the duties of confidentiality and confidentiality and the assurance of the security of personal data communicated to it , they may not use such data for any purposes other than those defined in the contract, nor may they correlate it with other data that are available therein.

Although Extincêndios has implemented security measures for the reception of data over the Internet, we warn that the data circulating on the Internet is not fully protected against possible deviations, being the communication of access passwords, passwords, confidential codes and any sensitive information made under its sole responsibility.

– SUBCONTRACTORS, COMMUNICATION AND TRANSFER OF PERSONAL DATA

Extincêndios, in the course of its activity, may use third parties to provide certain services, which may imply access by these entities to personal data of Extincêndios Customers. Where this happens, Extincêndios takes appropriate precautions, and it is contrapply imposing on these entities to implement the appropriate technical and organisational measures to prevent any unlawful processing of the data and to ensure its availability, integrity and confidentiality.

Personal data may also be made available to the courts and other competent authorities, in strict compliance with the provisions of the law, in particular where necessary for the resolution of disputes relating to billing and for activities relating to the protection of public security, the defense and security of the State and the prevention, investigation or detection of criminal offences.

DATA TRANSFERS OUTSIDE THE EU

In the event of data transfers to third countries other than belonging to the European Union, Extincêndios will comply with the law, in particular as regards the suitability of the country of destination with regard to the protection of personal data and the requirements that apply to such transfers, and personal data is not transferred to jurisdictions that do not offer security and protection guarantees.

– DATA OF MINORS

The site is not directed to children under the age of 16, so we ask that these minors do not provide us with personal data through the website, application, social networks and social media or emails.

HOW WE USE COOKIES

During the use session of our websites, and if accepted, small text files (cookies) are stored on your computer that collect information from your browser to facilitate the communication of the information and the provision of the service you have requested from us.

– LINKS

The Extincêndios website contains links to other sites. Extincêndios is not responsible for the privacy policies of these sites and recommends that when you access these sites, please refer to their privacy policies.

CHANGES TO THE PRIVACY POLICY

Extincêndios reserves the right to readjust or change this Privacy Policy at any time and these changes are publicised.